Privacy Policy
How we collect, use, and protect your information
Introduction
This Privacy Policy describes how Recorder ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the App.
Information We Collect
1. Information You Provide to Us
When you use our App, we may collect information that you voluntarily provide to us, including:
- Recordings and Transcripts: When you use the App's recording and transcription features, we collect the audio recordings you create and the text transcripts generated from those recordings.
- Account Information: If you choose to create an account, we may collect your email address and other account credentials.
- Feedback: If you contact us for support or provide feedback, we may collect the information you provide, including your contact information and the content of your messages.
- Payment Information: If you purchase a premium subscription, we collect payment information through our third-party payment processors (such as Apple iTunes). We do not directly collect or store your credit card information.
2. Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage, including:
- Device Information: We may collect information about your mobile device, including the device model, operating system version, unique device identifiers, and mobile network information.
- Usage Information: We may collect information about how you use the App, including the features you use, the actions you take, the time and duration of your activities, and other usage statistics.
- Location Information: The App does not collect precise location information. However, we may collect general location information based on your IP address or other device information.
- Log Information: We may collect log information when you use the App, including details about your use of the App, such as access times, pages viewed, and crash reports.
3. Information from Third Parties
We may receive information about you from third parties, including:
- Service Providers: Third-party service providers that help us operate the App and provide the Services may share information with us.
- Payment Processors: If you make a purchase, our payment processors may provide us with information about the transaction, such as whether the payment was processed successfully.
- Analytics Providers: Third-party analytics providers may collect information about your use of the App and share that information with us.
How We Use Your Information
We use the information we collect about you for various purposes, including:
- To Provide and Improve the Services: We use your information to operate, maintain, and improve the App and Services, including to develop new features and functionality.
- To Process Your Recordings and Transcripts: We use the audio recordings you create to generate text transcripts and provide the transcription features of the App.
- To Manage Your Account: If you create an account, we use your information to manage your account, including to authenticate you and provide account-related services.
- To Process Payments: We use payment information to process your subscription purchases and manage billing.
- To Provide Customer Support: We use your information to respond to your questions, comments, and requests for support.
- To Analyze Usage: We use information about how you use the App to understand usage patterns, improve the user experience, and develop new features.
- To Protect Our Services: We use information to detect, prevent, and address technical issues, security breaches, and fraudulent activities.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
We will only use your information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
Data Security
We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of data in transit and at rest
- Secure storage of information on servers with limited access
- Implementation of access controls and authentication systems
- Regular security assessments and updates to our security practices
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information, and you use the App at your own risk.
You are responsible for maintaining the security of your account credentials. Do not share your account information with others, and notify us immediately if you believe your account has been compromised.
Data Retention
We retain your information for as long as necessary to provide the Services to you and to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The criteria we use to determine retention periods include:
- The length of time we need to provide the Services to you
- The existence of a legal obligation to retain the information (such as tax, accounting, or other legal requirements)
- The need to resolve disputes, enforce our agreements, and protect our legal rights
When your information is no longer needed, we will delete or anonymize it in a manner that prevents identification of individuals.
If you delete your account or request that we delete your information, we will retain certain information as required by law or for legitimate business purposes, such as to prevent fraud, enforce our terms of service, or resolve disputes.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. Depending on your location, you may have the following rights:
1. Right to Access
You have the right to request access to the personal information we hold about you. If you request access, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, where feasible.
2. Right to Correction
If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update that information.
3. Right to Deletion
You have the right to request that we delete your personal information, subject to certain exceptions. For example, we may need to retain information to comply with legal obligations or resolve disputes.
4. Right to Opt Out
You may opt out of certain uses of your information, such as marketing communications. You can manage your preferences through the App settings or by contacting us directly.
5. Right to Withdraw Consent
If we rely on your consent to process your information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us at luyinji6833@163.com. We will respond to your request within a reasonable timeframe, and in any event within the time limits required by applicable law.
We may need to verify your identity before processing your request. If we cannot verify your identity, we may deny your request.
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at luyinji6833@163.com so that we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are collecting, using, and sharing your information.
If we make material changes to this Privacy Policy, we will notify you by email (if you have provided us with your email address) or by posting a prominent notice in the App before the changes take effect. Your continued use of the App after the effective date of the revised policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: